Frequently Asked Questions
Frequently Asked Questions
Shipping & Orders
Do you ship internationally?
We're so sorry, but we do not ship internationally at this time. We currently ship within Canada only.
Do you ship your flowers?
Fresh cut flowers are available locally at our farmstand and cannot be shipped. We do ship seeds, dahlia tubers and other farm products through our online store.
Can I pick up my order at the farm?
Yes, you sure can — with a few caveats! We offer on-farm pickup for our dahlia tuber sale only, with set pickup dates and times announced on social media and to our newsletter subscribers. If on-farm pickup is not available at checkout, it is not offered for that particular sale. We are unable to accommodate pickup outside of those scheduled dates.
For dahlia tuber orders picked up on the farm, you will receive a refund for your shipping charges. If your order is not picked up at the scheduled time, we will ship it to you.
Can I make changes to my order?
Unfortunately, due to the volume of orders we receive, we are unable to accommodate changes, additions, or cancellations once an order has been placed. Please double-check your order before completing checkout!
Can I combine orders?
We apologize for the inconvenience, but we are not able to combine orders or shipping on multiple orders at this time.
Products
How many seeds or tubers are in each packet?
The number of seeds, tubers, or bulbs per packet can be found in each individual product listing.
When are your dahlia tubers available?
Our dahlia tuber sale runs in April each year. Exact sale dates are announced via our newsletter — subscribe to stay in the loop!
When are your seeds available?
Our celosia, zinnia, and other flower seeds are available through our online store seasonally. Sign up for our newsletter to be notified when new varieties drop.
I have questions about my tubers or seeds.
We're happy to help! If you have any questions about products you've received from our farm, please contact us and we'll get back to you as soon as we can.
Can I order gift cards?
Absolutely! Gift cards are available for purchase in our online store and can be digitally sent to anyone for any occasion. The perfect gift for a fellow flower lover. 🌸
The Farm
Where are you located?
We are a small family farm located in South Canoe, Shuswap, BC, Canada.
Are you open to the public?
The farm is also our family home, so we are not currently open to the public. You're always welcome to follow along on social media to see what's growing!
Can I come pick flowers at the farm?
We're not open for u-picks at this time, but stay tuned — we hope to offer more farm experiences in the future.
Can I buy a bouquet from your farm?
Yes! Fresh bouquets are available seasonally at our farmstand. If you'd like to arrange a custom bouquet, send us an email and we'd be happy to put something together for you.
Can I come take photos at the farm?
If you're working with a photographer, we'd love to welcome you into the flower fields. Please have your photographer contact us to arrange a time.